The safety of the client's personal information reception and storage is the most important element of the Company's operational activity. Strict safety standards used in internal informational environment, modern technologies of data storage and processing, as well as regulated operational control allow the Company to guarantee a high level of protection of the Client's confidential information.
All operations associated with confidentiality (payments, filling out of forms in the Personal Area, change of personal information, etc.) are carried out exceptionally through a trusted connection. Special attention is paid to the issues of the safety of payment operations. The Company does not collect or store the details of its clients' debit/credit cards. In order to refill a trading account with the help of a debit/credit card, the Client will be directed to the website of a processing center.
The confidentiality policy is an integral part of the Company's internal procedures and is designed to implement the main principles of the Client's informational safety - safety and integrity of the personal information. The operational aspects of this policy do not require that the Client provide any other information except that already provided to the Company in the process of registration of the "Personal Area" or in the context of the client agreement.
Upon completion of the registration form on the Company's website, the Client gives consent to processing of his personal information, including collection, recording, systematization, accumulation, storage, updating, retrieval, use, transmission, depersonalization, blocking, removal and deleting of any information.
In order to open a trading or a training account, the Client will have to enter his personal information in the process of registration. Further, processing of this information will give an opportunity not only to understand the Client's requirements, but also to create his investment profile that will allow, in the future, to generate individual offers with regard to products and services that may be of interest to the Client. Moreover, personal information that the Company gathers about the Client allows the Company to ameliorate the quality of resolving issues that may arise and will increase the level of client services.
The Client's personal information includes the following:
- Personal information that the Client indicates in application forms and other forms in the course of opening a trading account. Full name, personal mobile phone number, residence address, date of birth, passport details, personal insurance policy number, number of policy of obligatory medical insurance, occupation, and position.
- Information regarding financial status, Client's investment experience.
- Documents required for Client's identification: passport, document that confirms his residential address (public facilities payment bills and/or bank statement).
- Documents that confirm transfer of monetary assets by the client: payment orders, bank statements, copies of plastic card, etc.
Deleting Profile and Personal Data
The Client can request the deletion of personal data and the entire registration profile at any time.
- Login to the Personal Area;
- Find section support and create a ticket;
- Confirm your request to delete Profile.
Your request will be completed within 24 hours.
In order to process payment orders and trading orders received from the Client, the Company has the right to pass Client's identification information to affiliated companies, paying agents, auditors, or other authorized organizations and persons. The Company guarantees compliance with all the required measures for protection of confidential information by authorized persons who are also responsible for safe storage of the Client's personal information. The Company has the right to provide confidential information regarding the Client to third parties only in case of an official inquiry from administrative and/or judicial bodies.
ForexChief uses advanced technology for secured connections (SSL) to protect the information you share with us. The SSL Technology provides reliable data protection from interception by third parties. We are constantly improving our security technologies to prevent intrusions into the system.
Last update: 30-Aug-2023